You can raise the front of the appliance by adjusting the feet at the front of the machine.
We would also recommend double checking the water supply hose connections (at both ends) as well as checking the drain hose during the pump out process.
Full instructions on how to do this can usually be found on the first few pages of your user handbook – user manuals are also available to download manuals If you need further assistance please call Hotpoint customer service on 03As part of the manufacturing process we thoroughly test your washing machine to ensure that it will not leak from any internal components after you have installed it.
Any leaking before or during its first use is most likely due to water still remaining in the washing machine following this testing process. Firstly, we would recommend checking the fill hose, drain hose and mains plumbing for leaks.
You should also check if your washing machine drain hose connects to your under sink plumbing.
Ian Mcewan Thesis - Washing Machine Problem Solving
If so, ensure this is clean and free from any blockages.The most common are: Pre wash light flashing Indicates that the Hotpoint washing machine is failing to fill correctly.Check your fill hoses to make sure they are turned on correctly.We would recommend removing the clothes, redistributing the load evenly and retry the spin cycle to resolve this.End light flashing Indicates that the Hotpoint washing machine has reached the end of a wash programme.Please ensure the protective brackets or bolts (used for transportation) have all been removed before using your washing machine.You can keep them should you wish to transport your appliance again in the future.Check your instruction manual on how to position the drain hose correctly.If you need further assistance please call Hotpoint customer service on 03If your Hotpoint washing machine appears noisy or unstable when using it for the first time it’s possible the installation has not been completed properly.Take care not to overload your Hotpoint washing machine as this will produce poor wash results due to an inability of the appliance to effectively dissolve the detergent.Try re-washing garments on the correct programme ensuring that an adequate amount of detergent is used.