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Overall, the Six Step method is a simple and reliable way to solve a problem.Using a creative, analytical approach to problem solving is an intuitive and reliable process.
Problem solving models are used to address the many challenges that arise in the workplace.
While many people regularly solve problems, there are a range of different approaches that can be used to find a solution.
At this stage groups will use techniques such as: As this step continues, the PS group will constantly revise the definition of the problem.
As more symptoms are found, it clarifies what the real problem is.
Once the solution has been chosen, initial project planning begins and establishes: The group may use tools, such as a Gantt chart, timeline or log frame.
Between Steps Five and during Step Six the operational/technical implementation of the chosen solution takes place.First, approach the problem with the expectant attitude that there is a logical practical solution just waiting to be found.Be relaxed, calm, confident and clear in your mind.“We have an interesting situation”, is better than, “We have a problem.” The third step in systematic problem-solving is to define the situation clearly, in writing. Fully 50% of situations can be resolved by accurate definition.Step number four is to ask “What are all the possible causes of this situation?” Failure to identify the causes or reasons for the situation often causes you to have to solve it again and again.Fully 25% or more of situations can be effectively dealt with by discovering the correct causes.The project implementation now needs to be monitored by the group to ensure their recommendations are followed.Monitoring includes checking: Many working groups skip Step Six as they believe that the project itself will cover the issues above, but this often results in the desired outcome not being achieved.Effective groups designate feedback mechanisms to detect if the project is going off course.They also ensure the project is not introducing new problems.