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You are confident that using that approach is going to get you where you need to be. This is particularly the case with complex processes or projects with lots of moving parts and many stakeholders.
there will be situations where you can derive something useful from the lessons learned log, but that it doesn’t quite solve the problem, and situations where there’s nothing helpful in there at all.
In those cases, you need to move on to other problem-solving techniques to fully resolve the issue you are having.
Talk about what worked, what didn’t go so well and what you have learned from that as individuals and as a team. Documenting the lessons learned is one thing – you’ve now got them in your log so you can refer back to it if necessary.
However, you haven’t actually solved anything or prevented problems from happening in the future.
Unfortunately, in many businesses, the BA skill set is sadly lacking.
Experienced BAs are hard to come by and very valuable (so if you have the opportunity to have one on your team, grab it! So you are left with the alternative of facilitating the problem solving yourself, as the project manager.step-by-step process for solving problems.
Lessons captured are not the same as lessons learned!
If you want to truly benefit from what you’ve covered in the lessons learned session, please take action as a result of what you uncovered!
Anton Spraul (author of the book “Think Like a Programmer: An Introduction to Creative Problem Solving”). Most hard problems are hard because you don’t understand them (hence why this is the first step). In programming, this means don’t start hacking straight away. If you’re stuck, you should reduce the problem to something simpler. It’ll only be a matter of time before you recognize that “this problem could easily be solved with .”How to practice? Chess puzzles, math problems, Sudoku, Go, Monopoly, video-games, cryptokitties, bla…
Give your brain time to analyze the problem and process the information. Instead of the third-highest number, what about finding the highest overall? What about finding the largest of just three numbers? Reduce the problem to the point where you know how to solve it and write the solution. The difference is the best programmers/problem-solvers are more curious about bugs/errors than irritated.