How To Problem Solving

They see around, beneath and beyond the problem itself. The most effective leaders approach problems through a lens of opportunity.

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Effective communication towards problem solving happens because of a leader’s ability to facilitate an open dialogue between people who trust her intentions and feel that they are in a safe environment to share why they believe the problem happened as well as specific solutions.

Once all voices have been heard and all points of view accounted for, the leader (with her team) can collectively map-out a path toward a viable and sustainable solution.

Problem solving is the essence of what leaders exist to do.  As leaders, the goal is to minimize the occurrence of problems – which means we must be courageous enough to tackle them head-on before circumstances force our hand.

  We must be resilient in our quest to create and sustain momentum for the organization and people we serve.

1.  Transparent Communication Problem solving requires transparent communication where everyone’s concerns and points of view are freely expressed.

I’ve seen one too many times how difficult it is to get to the root of the matter in a timely manner when people do not speak-up. That is why when those involved in the problem would rather not express themselves – fearing they may threaten their job and/or expose their own or someone else’s wrong-doing – the problem solving process becomes a treasure hunt.

This is when problem solving becomes a discouraging task.

Breaking down silos allows a leader to more easily engage their employees to get their hands dirty and solve problems together.

But the reality of the workplace   finds us dealing with people that complicate matters with their corporate politicking, self-promotion, power-plays and ploys, and envy.

Silos, lack of budgets and resources, and many other random acts or circumstances also make it harder for people to be productive.

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