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This is a little different from your situation as the coursework was marked externally but the fruatration and sense of injustice are the same. The process of moderation alone is a disgrace- if just one person's coursework mark is deemed "out of tolerance", they adjust the marks of the entire cohort!
I'm sure the English department will take the issue up and do what they can. - but to receive a decrease of 6 marks, and not know anything about it until Results Day, is shocking.
The teacher is not supposed to give you this detail of feedback and 'help' you get high grades.
Just because they marked properly before does not mean they got it right this time - it sounds as if you've been given FAR too much help anyway.
If they want work remoderated they will have to have the whole group remoderated so it might cost a lot (there is no invidual service) but they will get money back if it is found that an error has been made. Some peoples' grades dropped to Bs and Cs and I know for certain my English teacher would not allow us to submit work of B and C grade quality.
In my experience this can be a frustrating and time consuming process that rarely delivers a satisfactory conclusion. My school requested and paid for a re-moderation of our entire cohort (7 people) straight away on Results Day.
The head of the school or college is responsible for making sure that NEA is conducted in line with our instructions and Joint Council for Qualifications (JCQ) instructions.
To meet Ofqual’s qualification level conditions and requirements: Teachers must ensure there is sufficient direct supervision so the work submitted can be confidently authenticated as belonging to the student concerned.